#LPMHQ Archive

#LPMHQ is a positive, progressive educational space for current and future legal project managers, process improvement specialists and pricing professionals. We focus on providing a learning environment to share ideas and best practices. There is no membership required. #LPMHQ is open to both practicing lawyers and business of law professionals including legal operations professionals from law firms, in-house legal teams, alternative legal service providers and consultants who have an interest in learning or sharing their relevant experiences. We strive to be open minded and discuss ideas with people sharing different views. You get out of these chats what you put in. So be candid. Come ready to share.

Wednesday November 28, 2018
12:00 PM EST

  • thisisakiliao - Moderator Nov 28 @ 12:00 PM EST
    WELCOME TO #lpmhq Topic: The Definition of Legal Project Management Please introduce yourself, where you are from & what you do in legal. The chat starts... RIGHT NOW!
  • LaurenAblan Nov 28 @ 12:01 PM EST
    Hello! Lauren Mueller here, based in Minneapolis. Looking forward to today's chat! Over/under on number of different LPM definitions = 6? #LPMHQ
  • MJAscano Nov 28 @ 12:01 PM EST
    Atlanta. Legal Project Manager. #lpmhq
  • thisisakiliao - Moderator Nov 28 @ 12:02 PM EST
    TIPS: Remember to label your answer A1 to respond to question one, A2 to respond to question two, and so forth. #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:03 PM EST
    Reminder to use #LPMHQ at the end of your tweet when answering questions. #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:03 PM EST
    Q1: LAW FIRM PERSPECTIVE. How is legal project management defined in law firms? What are the core objectives of legal project management from the law firm perspective? #LPMHQ
  • LeoChing6 Nov 28 @ 12:03 PM EST
    Portland, OR. Legal Project Manager #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:04 PM EST
    WELCOME TO #lpmhq ! Please introduce yourself, where you are from & what you do in legal. The chat starts... WE ARE UNDERWAY! #LPMHQ Today's topic is the Definition of Legal Project Management
  • Rick_A_K Nov 28 @ 12:04 PM EST
    A1 - We define LPM strictly as applying Project Management to the delivery of legal services to clients - it is not managing internal projects #LPMHQ
  • kim_craig Nov 28 @ 12:04 PM EST
    A1: Legal Project Management includes the planning and management of project management's triple constraint - scope, schedule, budget - in the legal domain. #LPM #LPMHQ #lpmhq
  • thisisakiliao - Moderator Nov 28 @ 12:05 PM EST
    Hi Kim. Good opening definition. Anyone else? #lpmhq
    • kim_craig Nov 28 @ 12:04 PM EST
      A1: Legal Project Management includes the planning and management of project management's triple constraint - scope, schedule, budget - in the legal domain. #LPM #LPMHQ #lpmhq
  • SecorPeter Nov 28 @ 12:05 PM EST
    Peter Secor CPO Pepper Hamilton (first Tweet) #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:05 PM EST
    A1. Quick test I found.https://t.co/4TUDE9ZwXN Thoughts? #LPMHQ
  • Rick_A_K Nov 28 @ 12:06 PM EST
    A1 - Our reason for using LPM is simple - no surprises-just results. We even talk about it in our video. https://t.co/z9pubPgEy6 #LPMHQ
  • LaurenAblan Nov 28 @ 12:06 PM EST
    A1 Defined as many things, but at its core - baking structure, discipline, and consistency into the delivery of legal services. #lpmhq
  • thisisakiliao - Moderator Nov 28 @ 12:06 PM EST
    Hello Rick. Certainly have heard that the main point is "no surprises" for anyone in the process. #LPMHQ
  • MJAscano Nov 28 @ 12:07 PM EST
    A1 Many people say the definition of LPM is "PM applied to legal matters" but I think it is more so creation of process for partners to manage matters easier and better #LPMHQ
  • SecorPeter Nov 28 @ 12:07 PM EST
    I am always amazed at how different attorneys/practice groups think of LPM #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:07 PM EST
    How do practitioners define LPM? #LPMHQ
    • MJAscano Nov 28 @ 12:07 PM EST
      A1 Many people say the definition of LPM is "PM applied to legal matters" but I think it is more so creation of process for partners to manage matters easier and better #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:08 PM EST
    WELCOME TO #lpmhq ! WE ARE UNDERWAY! If you're just joining us, please introduce yourself, where you are from & what you do in legal. #LPMHQ Today's topic is The Definition of Legal Project Management
  • thisisakiliao - Moderator Nov 28 @ 12:08 PM EST
    Once again. Q1: LAW FIRM PERSPECTIVE. How is legal project management defined in law firms? What are the core objectives of legal project management from the law firm perspective? #LPMHQ
  • kim_craig Nov 28 @ 12:08 PM EST
    Much of the rise of LPM came about due to pressures from clients to provide budgets (one of the triple constraints) thus many firms have invested heavily in pricing/budgeting for their LPM effort in order to provide clients w/ a predictable, reliable, transparent budget. #lpmhq
  • thisisakiliao - Moderator Nov 28 @ 12:08 PM EST
    Peter. Do you have a working definition of LPM? #LPMHQ
    • SecorPeter Nov 28 @ 12:07 PM EST
      I am always amazed at how different attorneys/practice groups think of LPM #LPMHQ
  • kim_craig Nov 28 @ 12:08 PM EST
    Hi Peter! Welcome to the chat! And it is amazing how diverse the definition and application of LPM is within firms and from firm to firm. #LPMHQ
    In reply to @SecorPeter
  • SecorPeter Nov 28 @ 12:09 PM EST
    A1: Always amazed at the many different versions of LPM between; attorneys, practice groups, and clients #LPMHQ
  • LeoChing6 Nov 28 @ 12:09 PM EST
    Our core objectives of LPM is to set expectations, deliver quality service and communicate throughout and after the project #LPMHQ
  • MJAscano Nov 28 @ 12:09 PM EST
    A1 I think objectives of LPM can vary, but fundamentally it is about creating a plan upfront and either sticking to it, or communicating needed changes with all those involved, especially clients, for the purposes better meeting expectations in cost, time, or scope. #LPMHQ
  • SecorPeter Nov 28 @ 12:10 PM EST
    A1: COMMUNICATION #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:10 PM EST
    Hello LPM community! If you're out there and just reading, let us know you're there by introducing yourself! #LPMHQ
  • Jennife71731825 Nov 28 @ 12:11 PM EST
    A1- Hello All- I'm struggling with this question because i am many different things to different people at my firm. #LPMHQ #crisismanager
  • thisisakiliao - Moderator Nov 28 @ 12:12 PM EST
    A1: Some of you may be familiar with the following resource (I think even been part of this interview).https://t.co/RDcIixV5sa #LPMHQ
  • SecorPeter Nov 28 @ 12:12 PM EST
    A1: Other big part is governance for busy attorneys. Sending budget updates, task lists, flash reports, and more. The structure can be the biggest help. #LPMHQ
  • kim_craig Nov 28 @ 12:12 PM EST
    A1: Mature LPM programs also consider various frameworks for approaching the planning and management of their legal engagements. Using waterfall methods vs. scrum, etc. Different types of engagements require different approaches. #lpmhq
  • thisisakiliao - Moderator Nov 28 @ 12:12 PM EST
    Hello Jennifer. Can you name a few of the typical definitions? Just to share with the group? #LPMHQ
  • MJAscano Nov 28 @ 12:13 PM EST
    A1 #LPMHQ
    • LeoChing6 Nov 28 @ 12:09 PM EST
      Our core objectives of LPM is to set expectations, deliver quality service and communicate throughout and after the project #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:13 PM EST
    Q1. Follow-up. How many of the definitions evolve over time depending on the maturity level of the LPM implementation? #LPMHQ
  • kim_craig Nov 28 @ 12:14 PM EST
    A1: Good response Jennifer. #therapist #catherder #manager #influencer #persuader #referee I've many others as well. #LPMHQ
    In reply to @Jennife71731825
  • thisisakiliao - Moderator Nov 28 @ 12:14 PM EST
    LOL! These are great, Kim! #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:15 PM EST
    Q2: CORPORATE LEGAL DEPARTMENT PERSPECTIVE. How is legal project management defined in corporate law departments? What are the core objectives of legal project management from the in-house perspective? #LPMHQ
  • LegalLim Nov 28 @ 12:15 PM EST
    Hello from Toronto! Very interested in today’s chat as LPM, including pricing, is a priority. Similar to @Rick_A_K, client service and not surprises at at the core. #LPMHQ
  • LaurenAblan Nov 28 @ 12:15 PM EST
    A1 I understand this as well. The question then becomes what are you NOT? Is there a line drawn that you can definitively say 'that is not LPM' or are you providing help wherever able? #lpmhq
    In reply to @Jennife71731825
  • thisisakiliao - Moderator Nov 28 @ 12:16 PM EST
    A2. I've seen this resource offered by CLOC to it's members. https://t.co/1OnGVlFBGk #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:16 PM EST
    Welcome Jessica! Glad you could chime in. #LPMHQ
    • LegalLim Nov 28 @ 12:15 PM EST
      Hello from Toronto! Very interested in today’s chat as LPM, including pricing, is a priority. Similar to @Rick_A_K, client service and not surprises at at the core. #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:17 PM EST
    Reminder to use #LPMHQ at the end of your tweet when answering questions. #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:17 PM EST
    TIPS: Remember to label your answer A1 to respond to question one, A2 to respond to question two, and so forth. #LPMHQ
  • MJAscano Nov 28 @ 12:17 PM EST
    A1 I think the definitions do change over time based on what drove the LPM program into existence (marketing, profitability, capacity issues, client demand, ect. ) compared to what today's perceived needs are. #LPMHQ
    In reply to @thisisakiliao
  • Jennife71731825 Nov 28 @ 12:18 PM EST
    A1 For me, "not LPM" = strictly numbers crunching without having a strategic view into a matter. I think that falls into the category of "analyst". #LPMHQ
    In reply to @LaurenAblan
  • kim_craig Nov 28 @ 12:19 PM EST
    A1: Which his such a slippery slope. What u say yes 2 defines ur role & that of the function. But early on having 2 demonstrate value when lawyers r unsure of what LPM can offer is challenging. LPMers end up saying yes to things they later wish they no longer were doing. #LPMHQ
    In reply to @LaurenAblan, @Jennife71731825
  • thisisakiliao - Moderator Nov 28 @ 12:19 PM EST
    A2. Here's an ACC definition. https://t.co/WImWqmvdhP How similar or difference are the expectations? #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:20 PM EST
    Once again. Q2: CORPORATE LEGAL DEPARTMENT PERSPECTIVE. How is legal project management defined in corporate law departments? What are the core objectives of legal project management from the in-house perspective? #LPMHQ
  • SecorPeter Nov 28 @ 12:20 PM EST
    A2: How hard is it for in-house? It must be just as tough as it is for law firms. Most attorneys are extremely busy and it can be hard to get them to focus on longer term, rather than the many issues they are dealing with at the moment. #LPMHQ
  • MJAscano Nov 28 @ 12:20 PM EST
    A2 I think some corp. legal departments end up defining LPM as only budget management and tracking. However, others see it as more comprehensive matter management and collaboration between them and outside counsel. #lpmhq
  • thisisakiliao - Moderator Nov 28 @ 12:21 PM EST
    Yes, Peter. I've heard this often from both sides the "heads down" trying to produce an outcome at the expense of the management of the matter. Thoughts? #LPMHQ
    • SecorPeter Nov 28 @ 12:20 PM EST
      A2: How hard is it for in-house? It must be just as tough as it is for law firms. Most attorneys are extremely busy and it can be hard to get them to focus on longer term, rather than the many issues they are dealing with at the moment. #LPMHQ
  • LeoChing6 Nov 28 @ 12:22 PM EST
    After crunching the numbers, you need to tell story or a deliver a message that is actionable for the attorney(s). #LPMHQ
    In reply to @Jennife71731825, @LaurenAblan
  • kim_craig Nov 28 @ 12:22 PM EST
    A2: Many legal ops folks that have reached out on this consider LPM 2 b mngmnt of internal initiatives as well as managing outside counsel legal matters. Some try to use PM to gain efficiencies when they should consider lean/process improvement tools/techniques, instead. #lpmhq
  • thisisakiliao - Moderator Nov 28 @ 12:23 PM EST
    Once again, if you're out there and just "reading," please let us know by introducing yourself. #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:24 PM EST
    So Kim. If I understand correctly it's two parts. Internal matters. Management outside counsel? #LPMHQ
    • kim_craig Nov 28 @ 12:22 PM EST
      A2: Many legal ops folks that have reached out on this consider LPM 2 b mngmnt of internal initiatives as well as managing outside counsel legal matters. Some try to use PM to gain efficiencies when they should consider lean/process improvement tools/techniques, instead. #lpmhq
  • LaurenAblan Nov 28 @ 12:25 PM EST
    A2 It sometimes seems like law firm LPM and legal department LPM have the same end goal: effectively managing the work of the law firm. Would love to know how much is mgmt of internal work as well #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:25 PM EST
    "No Surprises"? :) #LPMHQ
    • LaurenAblan Nov 28 @ 12:25 PM EST
      A2 It sometimes seems like law firm LPM and legal department LPM have the same end goal: effectively managing the work of the law firm. Would love to know how much is mgmt of internal work as well #LPMHQ
  • kim_craig Nov 28 @ 12:26 PM EST
    A2: There have been more postings for in-house LPMs in the last year. Inhouse clients I have worked w/ consider PM just one skill of many they need in their arsenal along w/ data analytics, tech acumen, change management, relationship management, process improvement, etc. #lpmhq
  • juliaz_ls Nov 28 @ 12:27 PM EST
    Hello everyone! Julia here. I'm a pricing and business intelligence coordinator at a litigation firm in Toronto. Happy to be here and follow the discussion! #LPMHQ
    In reply to @thisisakiliao
  • LegalLim Nov 28 @ 12:27 PM EST
    Agree with all. Another objective is to ensure nothing falls through the cracks in any corner of the firm #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:27 PM EST
    Welcome Julia! Go Toronto! #LPMHQ
    • juliaz_ls Nov 28 @ 12:27 PM EST
      Hello everyone! Julia here. I'm a pricing and business intelligence coordinator at a litigation firm in Toronto. Happy to be here and follow the discussion! #LPMHQ
      In reply to @thisisakiliao
  • thisisakiliao - Moderator Nov 28 @ 12:28 PM EST
    Thank you for coming ready to share and being open. Next chat is 2 weeks! December 12, 2018, 12pm, EST. Topic: Launching a Legal Project Management Program #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:29 PM EST
    Join the Conversation in 2 weeks. December 12, 2018, 12pm, EST. Topic: Launching a Legal Project Management Program #LPMHQ
  • thisisakiliao - Moderator Nov 28 @ 12:29 PM EST
    Join the Conversation in 2 weeks. December 12, 2018, 12pm, EST. Topic: Launching a Legal Project Management Program #LPMHQ https://t.co/KI5gH9QrMD
  • kim_craig Nov 28 @ 12:29 PM EST
    A2: Yes for many that is what we hear. Some LPM titled roles have similar job descriptions to legal ops roles. Because both r fairly new 4 many corporate legal depts, some use LPM as their legal ops function to manage internal projects as well as outside counsel work. #LPMHQ
    In reply to @thisisakiliao
  • thisisakiliao - Moderator Nov 28 @ 12:30 PM EST
    Thank you for sharing. Have a good rest of your day! This has been #LPMHQ Chats archived here. https://t.co/roxpG4IxmF