#APChat Archive
Professional development expert Jared Wastler, hosts a Twitter conversation at 8:00 p.m. (ET) using #APChat.
Sunday March 20, 2016
8:00 PM EDT
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Welcome to ! Please take a moment to introduce yourself.
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Jared Wastler, Principal in PA, PD Faculty, and moderator for
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Tonight we are discussing “Managing and Addressing Conflict”
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George Wilkerson AP and AD East Coweta Middle, GA
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Greg Garris, AP from Columbus OH joining for the first time
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Q1: How do you identify conflict in your building?
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A1: school management by wandering around! https://t.co/WEl3shAgAP
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Q1: How do you identify conflict in your building?
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A1: Building relationships, when you are comfortable with someone, it's easier to identify when issues arise
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A1. Listening to conversations & having an open door policy
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A1: By being present in the halls I attempt to identify conflict before it finds me.
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Heather from Millard in NE.
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A1: Listen to your community. Your staff, your students, and your families. Common threads? Pay extra attention!
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A1: Listening is important! Many conflicts can be avoided by paying attention and communicating clearly.
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Very true, conflicts can start with how things are communicated
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Q2: What steps do you take once you identify conflict to gain a deeper understanding of the issue?
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Try to get information from all viewpoints to help make a better decision
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Q2:Ask more questions, including "If you had a magic wand..." Great way to gain perspective!
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A2. Listen to all sides. Reflect on issue & determine the impact to school & learning.
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A2: Listen without judgement. I try not to let my personal bias get in the way.
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Q3: What strategies do you use to engage upset individuals in a meaningful conversation towards resolution?
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A2: Get all sides of story, be careful not to jump to conclusions too quickly. (Lurking in while watching Maryland basketball.)
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A3: Focus on the issue and not let either side get too emotional and get conversation off the problem
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Q3: Fierce Conversations!
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A3: Ask intentional questions and understand that resolution is often not a quick process.
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A3. Listen, acknowledge their concern, remind all involved that the goal is to make best decision for Ss and the school
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A3: Remind all parties that each of us is acting in good faith. Lead with compassion and a desire to find a solution.
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Q4: How do you empower involved parties to be a part of the resolution?
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Q4: If it's school-wide, seek input and buy-in. Bring the ideas back to the group and seek more input. Aim for consensus.
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Great point, nothing that impacts school can be done in isolation
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A4: Can't come to a resolution by yourself, it takes collaboration and compromise.
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Q5: What steps do you take to triage conflicts in your role?
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A4. Focus on the shared goal, which is usually the student (or the school). It's not about a winner or loser.
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A5. Listen to individual parties, then bring everyone together, come up with a viable solution
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A5: Listen and get as much information as possible
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Thanks for joining tonight. We are off next week. Be better every day in every way - our students deserve it.
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A5: Press pause, identify the important information, and make an informed decision that is solution oriented.
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Have a great week
Next week is our spring break, so I'm glad we have off.
Thanks for moderating
