#LPMHQ Archive

#LPMHQ is a positive, progressive educational space for current and future legal project managers, process improvement specialists and pricing professionals. We focus on providing a learning environment to share ideas and best practices. There is no membership required. #LPMHQ is open to both practicing lawyers and business of law professionals including legal operations professionals from law firms, in-house legal teams, alternative legal service providers and consultants who have an interest in learning or sharing their relevant experiences. We strive to be open minded and discuss ideas with people sharing different views. You get out of these chats what you put in. So be candid. Come ready to share.

Wednesday December 26, 2018
12:00 PM EST

  • thisisakiliao - Moderator Dec 26 @ 12:00 PM EST
    WELCOME TO #lpmhq Topic: "True Story. My best LPM was a bartender." The Qualifications of an LPM Please introduce yourself, where you are from & what you do in legal. The chat starts... RIGHT NOW!
  • thisisakiliao - Moderator Dec 26 @ 12:01 PM EST
    TIP: Reminder to use #LPMHQ at the end of your tweet when answering questions. #LPMHQ
  • SHookanoBriel - Moderator Dec 26 @ 12:01 PM EST
    Well said Paul! #lpmhq
    • paulceaston Dec 26 @ 11:59 AM EST
      Their is a well worn but true saying that Project Management is 90% communication. A good legal PM is a great communicator. #lpmhq
  • LarissaVKruzel Dec 26 @ 12:01 PM EST
    This is Larissa a legal project manager from @seyfarthshawLLP #LPMHQ
    In reply to @thisisakiliao, @seyfarthshawLLP
  • thisisakiliao - Moderator Dec 26 @ 12:02 PM EST
    TIPS: Remember to label your answer A1 to respond to question one, A2 to respond to question two, and so forth. #LPMHQ
  • SHookanoBriel - Moderator Dec 26 @ 12:02 PM EST
    Hey @LarissaVKruzel glad you could make it to the chat today! #LPMHQ
  • thisisakiliao - Moderator Dec 26 @ 12:02 PM EST
    Hi Larissa! Happy Holidays! #LPMHQ
  • thisisakiliao - Moderator Dec 26 @ 12:03 PM EST
    Q1: What makes the best LPMs? What qualifications & experience should an LPM have?" #LPMHQ
  • thisisakiliao - Moderator Dec 26 @ 12:04 PM EST
    WELCOME TO #lpmhq ! Please introduce yourself, where you are from & what you do in legal. WE ARE UNDERWAY! #LPMHQ Today's topic "True Story. My best LPM was a bartender." The Qualifications of an LPM. #LPMHQ
  • LarissaVKruzel Dec 26 @ 12:04 PM EST
    I think in legal, more so than other industries, a project manager has to be a really good problem solver. Lawyers are still figuring out what project management is, so the LPM has to deduce and figure out how they can add value, often with no instruction #LPMHQ
  • kim_craig Dec 26 @ 12:04 PM EST
    In the industry we’re in, if legal service providers are going to have a role for LPM I don’t think the debate is whether they should have their JD or not. The soft skills and management experience matter so much more. #lpmhq
  • paulceaston Dec 26 @ 12:04 PM EST
    I can’t say certifications make for the *best* PMs, esp in legal, but it shows a dedication to the profession and desire to improve professionally. #lpmhq #projectmanagement #lpm
  • thisisakiliao - Moderator Dec 26 @ 12:05 PM EST
    #problemsolver #LPMHQ
    • LarissaVKruzel Dec 26 @ 12:04 PM EST
      I think in legal, more so than other industries, a project manager has to be a really good problem solver. Lawyers are still figuring out what project management is, so the LPM has to deduce and figure out how they can add value, often with no instruction #LPMHQ
  • thisisakiliao - Moderator Dec 26 @ 12:06 PM EST
    #softskills #LPMHQ
    • kim_craig Dec 26 @ 12:04 PM EST
      In the industry we’re in, if legal service providers are going to have a role for LPM I don’t think the debate is whether they should have their JD or not. The soft skills and management experience matter so much more. #lpmhq
  • kim_craig Dec 26 @ 12:06 PM EST
    Having prior exp that manages people directly or juggling many demanding requests (as in the service industry) that requires very strong people skills is most important. #lpmhq
  • thisisakiliao - Moderator Dec 26 @ 12:07 PM EST
    Exactly. See our previous #LPMHQ chat on LPMs and certifications at Participate -https://t.co/gRGhYNnPGr
    • paulceaston Dec 26 @ 12:04 PM EST
      I can’t say certifications make for the *best* PMs, esp in legal, but it shows a dedication to the profession and desire to improve professionally. #lpmhq #projectmanagement #lpm
  • SHookanoBriel - Moderator Dec 26 @ 12:07 PM EST
    Agreed! Dedication to the craft is a prerequisite. Which begs the question, how does one continuously improve? #dedication #improvementscience #LPMHQ
    • paulceaston Dec 26 @ 12:04 PM EST
      I can’t say certifications make for the *best* PMs, esp in legal, but it shows a dedication to the profession and desire to improve professionally. #lpmhq #projectmanagement #lpm
  • thisisakiliao - Moderator Dec 26 @ 12:08 PM EST
    Such as a bartender? I've always been impressed as to how they can remember 7 drink orders without writing it down. #LPMHQ
    • kim_craig Dec 26 @ 12:06 PM EST
      Having prior exp that manages people directly or juggling many demanding requests (as in the service industry) that requires very strong people skills is most important. #lpmhq
  • thisisakiliao - Moderator Dec 26 @ 12:09 PM EST
    Once again. Q1. What makes the best LPMs? What qualifications & experience should an LPM Have? #LPMHQ
  • MedeirosLegal Dec 26 @ 12:09 PM EST
    You can call it communication, but really it’s customer service. When I’m hiring, I look at other qualifications first, but an important tiebreaker, once I’m down to similar qualifications: Has this person had a hard customer service job in the past? #LPMHQ
    • paulceaston Dec 26 @ 11:59 AM EST
      Their is a well worn but true saying that Project Management is 90% communication. A good legal PM is a great communicator. #lpmhq
  • thisisakiliao - Moderator Dec 26 @ 12:10 PM EST
    Hello #LPMHQ community! If you're following us live, you are part of the movement! Let us know you're there. Please introduce yourself, where you are from & what you do in legal. #LPMHQ
  • MedeirosLegal Dec 26 @ 12:10 PM EST
    Juggling requests is one thing, but service with a smile goes a long way—both at the bar and with members of the bar. #LPMHQ
    In reply to @thisisakiliao
  • SHookanoBriel - Moderator Dec 26 @ 12:10 PM EST
    Definitely agree with that! #LPMHQ
    • MedeirosLegal Dec 26 @ 12:09 PM EST
      You can call it communication, but really it’s customer service. When I’m hiring, I look at other qualifications first, but an important tiebreaker, once I’m down to similar qualifications: Has this person had a hard customer service job in the past? #LPMHQ
      • paulceaston Dec 26 @ 11:59 AM EST
        Their is a well worn but true saying that Project Management is 90% communication. A good legal PM is a great communicator. #lpmhq
  • thisisakiliao - Moderator Dec 26 @ 12:11 PM EST
    Nicely punned! #LPMHQ
  • kim_craig Dec 26 @ 12:11 PM EST
    A1: and no one will understand how difficult it is 4 an LPM 2 inject yourself into a partner client relationship to improve the way they do business when egos are at stake and $$$ until they try it. The ability 2 B influential and deferential is a delicate balancing act. #lpmhq
  • paulceaston Dec 26 @ 12:12 PM EST
    PMI has models for measuring PM maturitity and employee skill and putting cont. improvement programs in place. EDRM has similar for ediscovery. #lpmhq #lpm
    In reply to @SHookanoBriel
  • thisisakiliao - Moderator Dec 26 @ 12:13 PM EST
    Taking on a partner seems to be one of the requirements. Is this akin to handling drunk bar patrons and trying to keep them out of trouble? #LPMHQ
    • kim_craig Dec 26 @ 12:11 PM EST
      A1: and no one will understand how difficult it is 4 an LPM 2 inject yourself into a partner client relationship to improve the way they do business when egos are at stake and $$$ until they try it. The ability 2 B influential and deferential is a delicate balancing act. #lpmhq
  • MedeirosLegal Dec 26 @ 12:13 PM EST
    It’s the real differentiator. We can build up someone’s legal chops. You can learn a lot of things on the job, but the toughness and battle scars from those previous service jobs get you to that point. #LPMHQ
    In reply to @kim_craig
  • thisisakiliao - Moderator Dec 26 @ 12:15 PM EST
    Q2: Do you need a JD to be an LPM? Do LPMs need legal experience? #LPMHQ
  • kim_craig Dec 26 @ 12:15 PM EST
    A1: also somewhat of an extrovert gives you a head start as long as you know how to wield that characteristic. Display confidence always. Don’t be afraid to push back on lawyers and suggest better ways of doing things. Organizational skills r important too. #lpmhq
  • SHookanoBriel - Moderator Dec 26 @ 12:15 PM EST
    @kim_craig couldn't agree more! #LPMHQ
    • kim_craig Dec 26 @ 12:11 PM EST
      A1: and no one will understand how difficult it is 4 an LPM 2 inject yourself into a partner client relationship to improve the way they do business when egos are at stake and $$$ until they try it. The ability 2 B influential and deferential is a delicate balancing act. #lpmhq
  • kim_craig Dec 26 @ 12:17 PM EST
    True words by one who lived it and is one of the best. #lpmhq
    In reply to @MedeirosLegal
  • thisisakiliao - Moderator Dec 26 @ 12:18 PM EST
    Once again. Q2: Do you need a JD to be an LPM? Do LPMs need to have legal experience? #LPMHQ
  • thisisakiliao - Moderator Dec 26 @ 12:18 PM EST
    How can you evaluate their ability to be good service people? Extroverts? Is this via resume or during an interview? #LPMHQ
    • MedeirosLegal Dec 26 @ 12:13 PM EST
      It’s the real differentiator. We can build up someone’s legal chops. You can learn a lot of things on the job, but the toughness and battle scars from those previous service jobs get you to that point. #LPMHQ
      In reply to @kim_craig
  • paulceaston Dec 26 @ 12:19 PM EST
    A2: JD not required for Legal PM but legal exp helps. Legal environment can be hard to adjust to. Paralegals and legal IT can make good PMs if sufficiently assertive. #lpmhq
  • thisisakiliao - Moderator Dec 26 @ 12:20 PM EST
    Once again, if you're out there and just "reading," please let us know by introducing yourself. You are part of the #LPMHQ movement!
  • kim_craig Dec 26 @ 12:20 PM EST
    I don’t believe you need a jd to be a successful pm. I’ve had a team comprised of both and the jd brings value but is not necessary. Having worked in the legal space in which you’re going to apply LPM helps whether it be legal aid, in-house or biglaw. #layofheland #lpmhq
  • kim_craig Dec 26 @ 12:21 PM EST
    Q2: #lpmhq
    • kim_craig Dec 26 @ 12:20 PM EST
      I don’t believe you need a jd to be a successful pm. I’ve had a team comprised of both and the jd brings value but is not necessary. Having worked in the legal space in which you’re going to apply LPM helps whether it be legal aid, in-house or biglaw. #layofheland #lpmhq
  • MedeirosLegal Dec 26 @ 12:21 PM EST
    Does quality matter? I’m not sure. I was a TERRIBLE waiter. But I believe just the experience of having done it has helped my legal career. #LPMHQ
    In reply to @thisisakiliao
  • LarissaVKruzel Dec 26 @ 12:21 PM EST
    I don't think you need any specific credential or background to be an LPM. To me what's more important is having the right interpersonal skills and business skills to add value. #LPMHQ
    In reply to @thisisakiliao
  • LaurenAblan Dec 26 @ 12:21 PM EST
    A2: I don't think a JD is required to be a successful LPM. Legal experience can be helpful, but soft / communication skills to learn are most important #LPMHQ
  • thisisakiliao - Moderator Dec 26 @ 12:21 PM EST
    Interesting that half of our advisory group for #LPMHQ are JDs. #LPMHQ
    • kim_craig Dec 26 @ 12:21 PM EST
      Q2: #lpmhq
      • kim_craig Dec 26 @ 12:20 PM EST
        I don’t believe you need a jd to be a successful pm. I’ve had a team comprised of both and the jd brings value but is not necessary. Having worked in the legal space in which you’re going to apply LPM helps whether it be legal aid, in-house or biglaw. #layofheland #lpmhq
  • thisisakiliao - Moderator Dec 26 @ 12:22 PM EST
    Hi Lauren! Happy Holidays. #LPMHQ
  • LaurenAblan Dec 26 @ 12:22 PM EST
    A2: I don't think a JD is required to be a successful LPM. Legal experience can be helpful, but soft / communication skills are most important #LPMHQ
  • MedeirosLegal Dec 26 @ 12:22 PM EST
    I usually ask it during an interview. I’ll usually ask what their first job was and will spend a little time asking if they juggled any other jobs during school. #LPMHQ
    In reply to @thisisakiliao
  • paulceaston Dec 26 @ 12:23 PM EST
    Not comfortable requiring extroverts. Big fan of introverts. But do have to be assertive. Assertiveness and introversion not mutually exclusive. #lpmhq #introversion
    In reply to @thisisakiliao
  • thisisakiliao - Moderator Dec 26 @ 12:23 PM EST
    #goodinterpersonalskills #LPMHQ
    • paulceaston Dec 26 @ 12:23 PM EST
      Not comfortable requiring extroverts. Big fan of introverts. But do have to be assertive. Assertiveness and introversion not mutually exclusive. #lpmhq #introversion
      In reply to @thisisakiliao
  • paulceaston Dec 26 @ 12:24 PM EST
    Half, but only half. :-). So, a coin toss as to whether a JD helps. ;-). #lpmhq #lpm
    In reply to @thisisakiliao
  • thisisakiliao - Moderator Dec 26 @ 12:25 PM EST
    Introversion characteristics. https://t.co/arc3NOiwfz #LPMHQ
  • MedeirosLegal Dec 26 @ 12:26 PM EST
    Lawyers can be so weird. You need that exposure to anticipate the things they will—and will not—care about. Would barista at Starbucks in a building full of law firms be the best primer? #LPMHQ
    In reply to @kim_craig
  • thisisakiliao - Moderator Dec 26 @ 12:26 PM EST
    One of our group has said that the "JD" helps with persuading other partners. #LPMHQ
    • paulceaston Dec 26 @ 12:24 PM EST
      Half, but only half. :-). So, a coin toss as to whether a JD helps. ;-). #lpmhq #lpm
      In reply to @thisisakiliao
  • kim_craig Dec 26 @ 12:27 PM EST
    Q2: I’ve hired some of the best folks 4 my LPM team -nonpracticing, former practicing, never practiced JDs and former bartenders, worked in legal, outside of legal & everything in between. Need to be persuasive, flexible, smart, collaborative, independent humble & fearless #LPMHQ
  • thisisakiliao - Moderator Dec 26 @ 12:28 PM EST
    Thank you for coming ready to share and being open. Next chat is 2 weeks! New Year's Edition. January 9, 2019, 12pm, EST. Topic: “You can't hire 600 LPMs, much less 6. Now what?” Thinking through your LPM strategy. #LPMHQ
  • kim_craig Dec 26 @ 12:29 PM EST
    Thanks to my former peeps for participating @LarissaVKruzel @MedeirosLegal. You guys rock!! Happy holidays!! #LPMHQ
  • thisisakiliao - Moderator Dec 26 @ 12:30 PM EST
    Thank you for sharing. Have a good rest of your day! This has been #LPMHQ Chats archived here. https://t.co/roxpG4IxmF