#IOLchat Archive | Participate

NoodleMarkets Feb 24 @ 12:00 PM EST

Thrilled to have @Odysseyware in our new K-12 marketplace! TY for joining! #NCCE2016 #iolchat https://t.co/bx5hRFxuFZ

IOLblog Feb 24 @ 12:01 PM EST

Welcome to this week's #IOLchat :) Who's joining in today? https://t.co/kGGSeMZ5AD

eduongo Feb 24 @ 12:02 PM EST

@IOLblog We are here! #iolchat

LoriLDuke Feb 24 @ 12:02 PM EST

@IOLblog Hello! I'm Lori, an instructional designer based in Newfoundland. #iolchat

IOLblog Feb 24 @ 12:04 PM EST

@eduongo Hello and welcome! :) #iolchat

IOLblog Feb 24 @ 12:05 PM EST

@LoriLDuke Welcome, Lori! Hope all is well with you. :) #iolchat

jshamsy Feb 24 @ 12:05 PM EST

Hi #iolchat Jennifer from ATL - adjunct and grad student

stevencyee Feb 24 @ 12:06 PM EST

@LoriLDuke @IOLblog hello! Steven from Seattle. #iolchat

IOLblog Feb 24 @ 12:06 PM EST

@jshamsy Hi there, Jennifer! :) #iolchat

eduongo Feb 24 @ 12:07 PM EST

@IOLblog Thanks :-) Looking forward to today's #iolchat

IOLblog Feb 24 @ 12:07 PM EST

@stevencyee Hello, Steven! Great to have you back with us. :) #iolchat

ridvanaliu Feb 24 @ 12:07 PM EST

Hi #IOLchat, Ridvan Aliu from Bellevue, WA.

IOLblog Feb 24 @ 12:09 PM EST

Today's topic: student support outside the LMS. Q1 is coming up! #iolchat

IOLblog Feb 24 @ 12:09 PM EST

@ridvanaliu Welcome to #iolchat, Ridvan!

IOLblog Feb 24 @ 12:11 PM EST

Q1) What types of support do online students need (or want) beyond the course site/LMS? #iolchat

Ms_Imthurn Feb 24 @ 12:13 PM EST

Hi #iolchat! Was caught up in grading. I'm Becca from Michigan, living in Boston.

IOLblog Feb 24 @ 12:13 PM EST

Phrased another way ... Which resources, tools, assistance and offices are most important for #onlinelearning success? #iolchat

IOLblog Feb 24 @ 12:14 PM EST

@Ms_Imthurn Nice to see you, Becca! Grading can be all-consuming. ;) #iolchat

LoriLDuke Feb 24 @ 12:14 PM EST

@IOLblog Online Ss need same access to same support services as on-campus Ss - advising, counselling - but also need tech support #iolchat

ridvanaliu Feb 24 @ 12:14 PM EST

@iOLblog A lot of my students want to meetup in-person or virtually to talk course matters #iolchat

IOLblog Feb 24 @ 12:16 PM EST

@LoriLDuke Well said! Advsing? Yes! Libraries? Yes! Health and Wellness? Yes! and on and on ... #IOLchat

IOLblog Feb 24 @ 12:17 PM EST

@ridvanaliu I experience this in my online classes, too. Students who reside in same area often meet F2F to work on projects #IOLChat

jshamsy Feb 24 @ 12:17 PM EST

#iolchat access to online library, support from faculty - email/videoconference, etc.

IOLblog Feb 24 @ 12:17 PM EST

@ridvanaliu Having a virtual space for them to communicate/collaborate is also important! #IOLchat Any recommended platforms?

Ms_Imthurn Feb 24 @ 12:17 PM EST

A1) I like including resources in announcements with more info. For support, I hold open office hours outside of the LMS #iolchat

IOLblog Feb 24 @ 12:18 PM EST

@jshamsy Faculty support a great addition to our growing list. And it can happen in many ways. #IOLchat

IOLblog Feb 24 @ 12:19 PM EST

@jshamsy Although my virtual office hours still not very popular ;) #IOLchat

IOLblog Feb 24 @ 12:21 PM EST

@Ms_Imthurn Excellent! Any favorite way to hold open office hours? Are these online and/or in person? #IOLchat

IOLblog Feb 24 @ 12:22 PM EST

@LoriLDuke The tech support piece is critical - one of my online students shared frustrations with this just yesterday! #IOLchat

Ms_Imthurn Feb 24 @ 12:22 PM EST

@IOLblog Online, as my students are in MI and I'm in MA :) I hold them in Adobe Connect all day long on Tuesdays and Thursdays. #iolchat

IOLblog Feb 24 @ 12:23 PM EST

#IOLchat Ideas for faculty Office Hours! https://t.co/f7fvqVY8zE

eduongo Feb 24 @ 12:22 PM EST

@IOLblog @jshamsy It's good if your webinar office hours can be recorded, that way students who missed it can view it later.

ridvanaliu Feb 24 @ 12:23 PM EST

#iolchat Virtual workshops worked for me. Weekly virtual sessions with tools like @Skype, @EDUonGo, @google hangouts

LoriLDuke Feb 24 @ 12:24 PM EST

@IOLblog Our help desk is pretty busy helping our online Ss, and we extend hours into evenings and weekends to accomodate all #iolchat

IOLblog Feb 24 @ 12:24 PM EST

@Ms_Imthurn Of course. ;) All day?! Sounds like plenty of opportunity for drop-in discussions, q&a, etc. #IOLchat

Ms_Imthurn Feb 24 @ 12:26 PM EST

@IOLblog Yep, 8:30 to 3:30. The idea is that when my high schoolers are online, so am I. I can screenshare, chat, use video, etc. #iolchat

jshamsy Feb 24 @ 12:26 PM EST

@IOLblog I never had any success either - but I guess just knowing the opportunity is there is helpful #iolchat

IOLblog Feb 24 @ 12:28 PM EST

@jshamsy Agreed. #IOLchat Some of my colleagues plan mini-lectures during that time and record. But drop-in access helpful, too.

LoriLDuke Feb 24 @ 12:29 PM EST

@Ms_Imthurn @IOLblog That's great! It must comfort them to know you're available when needed. Bridging the distance! #iolchat

IOLblog Feb 24 @ 12:29 PM EST

Q2) How can we best refer or connect students to all of these sources of support? #iolchat

LoriLDuke Feb 24 @ 12:31 PM EST

@IOLblog A2) We include a list of support links in all our online courses, and plan a virtual orientation in Sept for new Ss #iolchat

Ms_Imthurn Feb 24 @ 12:32 PM EST

A2) I try to make everything as transparent as possible. For ex, I include this picture of my office space #iolchat https://t.co/AQ8tdydjTO

IOLblog Feb 24 @ 12:33 PM EST

@LoriLDuke Two great ideas! Orientations can cover a lot of ground and provide a central reference point. #iolchat

IOLblog Feb 24 @ 12:33 PM EST

@LoriLDuke And I think having links to everything within the course somewhere is more prevalent than it used to be (and helpful). #iolchat

stevencyee Feb 24 @ 12:34 PM EST

@IOLblog A2) I feel these types of supports should be build-in features to the LMS that students can find easily. #iolchat

IOLblog Feb 24 @ 12:35 PM EST

@Ms_Imthurn That's perfect! Helps set the tone, what they should expect, encourage use of this great service. :) #iolchat

IOLblog Feb 24 @ 12:35 PM EST

#iolchat

IOLblog Feb 24 @ 12:36 PM EST

@stevencyee Agreed! I'm seeing this more, but still room to improve in some schools, systems. Access from one entry point ideal! #iolchat

eduongo Feb 24 @ 12:36 PM EST

@IOLblog A) Video tutorials is one way we help our students. Demonstrating step by step so they see the process in it's entirety. #iolchat

LoriLDuke Feb 24 @ 12:37 PM EST

@IOLblog We also use widgets on the LMS home page to make support links more visible and easily accessible #iolchat

IOLblog Feb 24 @ 12:39 PM EST

@LoriLDuke Visibility is definitely an issue - what* is available and how* do we get there? #IOLchat Widgets make it easy. :)

IOLblog Feb 24 @ 12:40 PM EST

Q3) How do faculty members/instructors find out about these student support resources? #iolchat

stevencyee Feb 24 @ 12:41 PM EST

@IOLblog @LoriLDuke Also, we see making the support features available on mobile devices is getting more important. #iolchat

Ms_Imthurn Feb 24 @ 12:41 PM EST

A3) Full circle to last week--through PD :) #iolchat

jshamsy Feb 24 @ 12:43 PM EST

@stevencyee @IOLblog LMSs seem to be dedicated to making things as difficult as possible =( #iolchat

IOLblog Feb 24 @ 12:43 PM EST

@stevencyee @LoriLDuke Absolutely ... and we seem to discuss that fairly frequently in #IOLchat - mobile access is in demand!

LoriLDuke Feb 24 @ 12:43 PM EST

@IOLblog A4) Sometimes, the same way as the students do, through links in the LMS. Especially new instructors #iolchat

jshamsy Feb 24 @ 12:44 PM EST

A3) I think there is also an underlying issue of motivation here - if Ss are properly motivated they will seek out what they need #iolchat

LoriLDuke Feb 24 @ 12:44 PM EST

@stevencyee @IOLblog Mobile access is important for sure #iolchat

IOLblog Feb 24 @ 12:45 PM EST

@jshamsy @stevencyee I know some of them do, at least for me. Not all systems are created equal #IOLchat

jshamsy Feb 24 @ 12:46 PM EST

@LoriLDuke @stevencyee @IOLblog Agreed! I think LMSs have been very slow to catch on with that - some are difficult to use #iolchat

IOLblog Feb 24 @ 12:48 PM EST

@jshamsy @LoriLDuke @stevencyee This leads nicely into Q4 .... ;) #IOLchat

IOLblog Feb 24 @ 12:49 PM EST

What kinds of support do online students need, but still don't have readily available? #iolchat

IOLblog Feb 24 @ 12:49 PM EST

Q4) What kinds of support do online students need, but still don't have readily available? #iolchat

jshamsy Feb 24 @ 12:50 PM EST

A4) Standardization - each online course still seems to be its own entity - can be stressful & cognitively taxing for students #iolchat

Ms_Imthurn Feb 24 @ 12:51 PM EST

A4) I agree with the mobile ideas and I would add that students often need an introduction to the LMS that they may not get #iolchat

LoriLDuke Feb 24 @ 12:51 PM EST

@IOLblog A4) I think tutoring and counselling services for online Ss are lacking in some institutions, including mine #iolchat

IOLblog Feb 24 @ 12:53 PM EST

@jshamsy This is another recent obs. from my Ss - different schedules, layout, navigation = frustration #iolchat

LoriLDuke Feb 24 @ 12:53 PM EST

@jshamsy We use a standard course template for every course, with same structure and navigation, so everyone knows what's where #iolchat

jshamsy Feb 24 @ 12:54 PM EST

@LoriLDuke Think that is really important - a balance between individuality & standardization - but some level is needed #iolchat

IOLblog Feb 24 @ 12:54 PM EST

@Ms_Imthurn This seems to go well when we switch to a new LMS (lots of tutorials, etc), but other than that...hit or miss. #iolchat

jshamsy Feb 24 @ 12:54 PM EST

@IOLblog leads to a lot of surprises, frustration, gotch-yas, and overall dissatisfaction #iolchat

jshamsy Feb 24 @ 12:55 PM EST

Q4) Assessment of suitability of online learning - I think more programs need to be honest with Ss about rigor of online learning #iolchat

IOLblog Feb 24 @ 12:55 PM EST

@LoriLDuke The need for high-quality, affordable tutoring seems to coming up in more convos these days. #iolchat

IOLblog Feb 24 @ 12:56 PM EST

RT @jshamsy Think that is really important - a balance between individuality & standardization - but some level is needed #iolchat

jshamsy Feb 24 @ 12:56 PM EST

@IOLblog @Ms_Imthurn Minimizing changes of LMS - some change every year - need to pick one & stick with it - for a while at least #iolchat

LoriLDuke Feb 24 @ 12:57 PM EST

@IOLblog @Ms_Imthurn We haven't been able to keep up with redoing LMS help videos because frequent updates change the interface #iolchat

IOLblog Feb 24 @ 12:58 PM EST

+1 RT @jshamsy Minimizing changes of LMS - some change every year - need to pick one & stick with it - for a while at least #iolchat

Ms_Imthurn Feb 24 @ 12:58 PM EST

@LoriLDuke @IOLblog Luckily we seem to be pretty steady with the LMS, things just change with updates. #iolchat

IOLblog Feb 24 @ 12:59 PM EST

@LoriLDuke @Ms_Imthurn @jshamsy Exactly! When you end up chasing those changes, there's little time for anything else. #iolchat