#dtk12chat Archive
Please join us for a weekly conversation about design thinking in K12 education. We will have a variety of moderators with a wide range and depth of design thinking experiences. Each week, we will connect the dots to the design thinking methodology and how it can and will play a bigger role in today’s K12 educational arena.
Wednesday June 1, 2016
Hi everyone. I am Bonnie from BC, Canada. I am modding tonight's : interviews and design thinking
Please take a moment to let us know where you are from & what person you would love to interview.
Awesome Bonnie! I'll be jumping on in a little bit! https://t.co/B5nl5xd6AD
Hi everyone. I am Bonnie from BC, Canada. I am modding tonight's : interviews and design thinking
Are U.S. teachers finished their school year? We go to the end of June.
Hey there, friends! Kevin from Monterey. Would love to interview... Mary Oliver.
We are done in, like, 2 days.
End of June is a looooong time
Q1: How do you select people to interview?
A1/1 Our school is brand, brand new to DT. We tried to incorporate it as we designed a solar-powered fountain.
A1/2 So we interviewed a couple of teachers (our 6th grade Ss) and some 3rd graders for design ideas and hopes
Chris in Atlanta, I'll be right there
A1/3 For History Day, our 7th graders seek primary source interviews for their chosen project. Many email requests....
Q2: How might we be more inclusive of diversity when selecting people to interview?
Do you find that works well?
A2/1Be willing to venture away from those who can Skype or reply to email interview ?s. In-person interviews = more intimacy...
A2/2 ... and stepping outside of the tech bubble.
A2/3 (Thinking of our 7th grade History Day Ss here....)
Tremendous success last year. It takes a LOT of "knocking on doors"....
Q2 clarifiication ie... people with disabilities, neurodiversity, or socio-economic status, gender age balance
A2 Begin with an empathy move: Connect with games... breaking bread.... Save ?-time for later
There should be an app for that!
A2 Perhaps even schedule a proper interview AFTER that first meeting...?
Howdy! Jumping in a bit late and might be in and out!
noooorm! I just jumped on! Any chance I wanna co-mod next week?
A2: don't shy away from people you perceive might be challenging or different than you to interview. That's the point.
Q3: How can students set up interviews successfully? What worked well for you? What didn't?
Hey there, friend! Happy Wednesday evening....
I think schedule's open 4 next week, then , then summer break. Would love to team up!
A3: Ss need support and practice with interviewing. Role-play a mock interview, approve Qs until they gain competency/confidence
Q4: Besides questions, what can a S bring to an interview to illicit insight and responses?
Just stepping into for a very short little bit. The last two weeks of the school year are upon me and
LOVE Q4 [brain working].... What was Q3, again?
A3: I also find it helpful to model (the good, the bad, the ugly) &!do as while group 4 practice & fishbowl
I'll catchup w/ tomorrow or middle of night I've got a sleeping dragon in my arms
A3 THERE it is.... Let's see: Plenty of individual work to prime the pump....
A4 Thinking aloud: Perhaps bring part of their project, authentically unfinished.... A real "think aloud" moment of co-creation.
Yeah, Let's do-it! I'm thinking of pos. themes
Dan!! Hey, guess what?? I’m headed to Maine!
Q6 What are some key interviewing skills that need to be taught?
A4 Background. Taking the time to think/research subject's experiences & contexts https://t.co/TDalFYnHv0
Q4: Besides questions, what can a S bring to an interview to illicit insight and responses?
Empathy strength training = awesome! https://t.co/xUy6UgKPc0
A2: don't shy away from people you perceive might be challenging or different than you to interview. That's the point.
A4: a lop-sided point of view or a short-sighted perspective
Stupid excited that you are headed here
A6 Watching for physical cues.... Reading one's inner state during interview.... Track a "side comment" with real intent.
yes - great place to tie in humanities and research of primary/secondary sources
Q7: D you help S's uncover their own bias POV before they condut interviews?
A6) Had to jump in on this Q! Turn off your phone!!! Don't even think about looking at it or texting! https://t.co/Z9C4Z4o5hB
Q6 What are some key interviewing skills that need to be taught?
A4: listening skills… how to follow up to answer’s, don’t stick with script. https://t.co/b85KzeRbVA
Q6 What are some key interviewing skills that need to be taught?
workwith students & solve problems with the people who they interact with every day - it's a chance to make a difference
A6: how to restate what is being said (for clarity), add-on questioning, and how to interact w/out letting emotion take control
A6 Becoming familiar with an empathy map of say/do/think/feel ahead of time can help Ss tune their obsv https://t.co/6vc6J4vMxk
A6 Watching for physical cues.... Reading one's inner state during interview.... Track a "side comment" with real intent.
Q8: What advice would you give students on how to deal with emotional interivews?
I am going a bit faster than typical because there are fewer people tonight :)
A8 Don't fear silence. Don't fear, "What are you feeling?" or "What's coming up for you?"
A6 Ss need to be taught the art of listening w intention & asking Qs that elicit stories rather than statements
A8 [That's a hospital chaplain move.]
So many adults struggle w/sitting through/with someone’s emotions or even their own.
A8) If you are emotional, take deep breath, pinch yourself. If other person is emotional, be empathetic. https://t.co/KEgZ58MnRk
Q8: What advice would you give students on how to deal with emotional interivews?
Like that. And HERE's where role-play could be helpful - to feel when their story isn't solicited. https://t.co/uKQyxAFiyx
A6 Ss need to be taught the art of listening w intention & asking Qs that elicit stories rather than statements
Q9: What are your 'go to' or "starter' Q's and structure for interviews?
Can you link to the empathy map? Always looking for a new resource
A8: if it surrounds an emotional topic, then Ss need to prepare well, generate a lot of Qs b4 and collect artifacts objectively
Aboriginal people believe words are sacred so they don't waste them. Silence is more typical than not .
Thx so much jumping in 2 mod tonite! Much appreciated. Gotta run! Great 2 “c” everyone.
Joel from Hershey, PA joining in late (had a mow the lawn)
I’ll put on on schedule for next week and we can figure it out later.
A8(cont): there is always time to process information later on your own; and a follow up interview isn't a crazy idea
On someone else's computer.... Lemme fire one off a bit later...?
A9) Try to find some common ground first and easy Q's to let the person relax a bit before diving in. https://t.co/MXeNAuoiP6
Q9: What are your 'go to' or "starter' Q's and structure for interviews?
WOW. So.... Amid fertile silence in an interview, how do they read a nervous ?er...? To artistic venue? https://t.co/f4QMVywZuy
Aboriginal people believe words are sacred so they don't waste them. Silence is more typical than not .
Have you heard of the book: Knee to Knee, Eye to Eye? Comprehension skills, empathy, & conversations
"artistic venue" = any other invites to dialogue besides talking?
Ok friends, gotta bail; love the topic for tonight ; wish I could be here longer
I have not until now! Thanks!
Q10: In some cultures, there is ceremony and ritual around discussion. How do we keep interviews from being mechanical.
I'm glad you didn't suggest pinching the other person!
it's a little older but worked well with our 3rd grade students
LOL, I didn't think of that... but maybe... :D
. Be brave enough to get know, and maybe work with, the other. C'mon you're supposed to be an EDUCATOR!
A10 Thinking aloud...: Forge ongoing relationship > exchange info and dash. "Interview" as planting a garden.
Different cultures read silence differently :)
A9 Ask: What do you love about X? If they can't articulate their loves... teaching's gonna be a problem.
Q11: What are your best interview tools besides and empathy map?
Thanks! Just to clarify - you write what your user will say, think, feel, & do & then you analyze?
A10) I think being well-prepared will give you confidence, which will help the conversation flow. https://t.co/sZ2AILNwyg
Q10: In some cultures, there is ceremony and ritual around discussion. How do we keep interviews from being mechanical.
A10 Listen to yourself. Listen to your interlocutor. Shift gears the moment you slip into automatic subroutines.
Impressive stuff! You guys must be an awesome team!
New to it, too...: Track what user says/does -- then reflect/riff/infer their think/feel https://t.co/Xv15Z73m2O
Thanks! Just to clarify - you write what your user will say, think, feel, & do & then you analyze?
nope; what they DO say & do; then try to determine what subj thinking & feeling; the map IS the analysis
Q12) We think the best tool is to be SUPER prepared, no matter which side of the desk you are on! https://t.co/E0dXCtXIer
Q11: What are your best interview tools besides and empathy map?
I wish. on (Don't tell him, though....) https://t.co/1MCaNXRSJl
Impressive stuff! You guys must be an awesome team!
A10: If interviewing an Aboriginal elder, you might want to learn about the protocols. ie: bring a tobacco in a cloth
knowing that this is the analytical tool ahead of time tunes students to interview via all the senses
A11 For me? To find a way/ritual/routine to clear the decks and get centered.
A11 Videotape yourself having a real conversation with a colleague. Note when things veer into the real. Remember 'em.
thank you! Perfect clarification! I'm working on building a collection of tools to scaffold
YAAAAAAS. (Good Lord, how important this insight....) https://t.co/7JtiSHNfyc
A10: If interviewing an Aboriginal elder, you might want to learn about the protocols. ie: bring a tobacco in a cloth
A11: I'll also say a post-interview ritual/routine of... letting it soak in. Track "what sticks", whether it seems imp't or not
. Can you be too prepared? Might SUPER prep make things feel a little mechanical.
can you further explain? The soaking in bit? Like sitting and waiting for a minute together? Alone?
Last Question coming up ...
You make a good point Ken... ok, be prepared period. Drop the SUPER :D
Oh. I was thinking.... After the interview, on my own. Walking with what I just heard. https://t.co/qXEIHbPmBv
can you further explain? The soaking in bit? Like sitting and waiting for a minute together? Alone?
. Sorry. Been a long day. SUPER-prep ain't a bad idea at all.
No, think you are right - I got a little excited :D
Teachers need to model that passion, purpose, & play! https://t.co/My0yPKOfoE
A9 Ask: What do you love about X? If they can't articulate their loves... teaching's gonna be a problem.
also eye contact is important to know how to show respect and create open conversation
Q12: How do you help students drill up through he data to find the needs and important insights?
Research the topic, the interviewer or interviewee, have breakfast first :D
We jumped in late, so hope we are on point with our answers!
makes total sense - processing the conversation to see what sticks.
A12 Exactly. I think I rush through this.... https://t.co/WtKlTIUNot
Q12: How do you help students drill up through he data to find the needs and important insights?
. The perils of being a chat-hopper...
Depends on the culture. Some aboriginal people may see eye contact as rude.
LOL it's not easy for a brand to find a chat where we can actually participate :D
Role play allows students to practice deviating from questions to follow an interesting side comment
Fun factoid: research handshake protocols. An Apache woman shared that in her culture you barely touch hands :)
. Don't be a brand--but a person who tweets for a brand. It'll help. Myself, I tweet for .
A9: start w/trust. I like asking abt music or a recent event; there is usually a way to connect it back to the interview
Right. And maybe all kinds of inter-generational assumptions (i.e. Ss interviewing WWII vets) https://t.co/jHIIETRaSn
Fun factoid: research handshake protocols. An Apache woman shared that in her culture you barely touch hands :)
Yes, good point. Since we aren't teachers, many Q's not broad enough for us to answer.
which is how people pass germs and illness; similar to the bowing in some Asian cultures
