#LPMHQ Archive

#LPMHQ is a positive, progressive educational space for current and future legal project managers, process improvement specialists and pricing professionals. We focus on providing a learning environment to share ideas and best practices. There is no membership required. #LPMHQ is open to both practicing lawyers and business of law professionals including legal operations professionals from law firms, in-house legal teams, alternative legal service providers and consultants who have an interest in learning or sharing their relevant experiences. We strive to be open minded and discuss ideas with people sharing different views. You get out of these chats what you put in. So be candid. Come ready to share.

Wednesday December 12, 2018
12:00 PM EST

  • thisisakiliao - Moderator Dec 12 @ 12:00 PM EST
    WELCOME TO #lpmhq Topic: "Will you LOVE me tomorrow?" The Future of LPM Please introduce yourself, where you are from & what you do in legal. The chat starts... RIGHT NOW!
  • thisisakiliao - Moderator Dec 12 @ 12:01 PM EST
    TIP: Reminder to use #LPMHQ at the end of your tweet when answering questions. #LPMHQ
  • thisisakiliao - Moderator Dec 12 @ 12:02 PM EST
    TIPS: Remember to label your answer A1 to respond to question one, A2 to respond to question two, and so forth. #LPMHQ
  • kim_craig Dec 12 @ 12:02 PM EST
    Kim Craig of Bold Duck Studio. A1: LPM will become tablestakes and no longer a differentiator for law firms. It will be the expected way to plan and manage legal engagements whether it be done by a dedicated LPM titled person or the lawyer or a combination of both, #lpmhq
  • thisisakiliao - Moderator Dec 12 @ 12:03 PM EST
    Q1: As we close out 2018, what does the future hold for LPM? Is LPM a role that we will be talking about in 5 years? Or is LPM simply table stakes? #LPMHQ
  • thisisakiliao - Moderator Dec 12 @ 12:04 PM EST
    WELCOME TO #lpmhq ! Please introduce yourself, where you are from & what you do in legal. The chat starts... WE ARE UNDERWAY! #LPMHQ Today's topic "Will you love me tomorrow?" The Future of LPM
  • LegalLim Dec 12 @ 12:05 PM EST
    Hello from Lenczner Slaght in Toronto! #LPMHQ
  • kim_craig Dec 12 @ 12:05 PM EST
    A1: Some firms will continue to use the LPM role as a "gap filler" & a "jack of all trades" while others will become more serious about the actual discipline. Both will gain traction but the "gap fillers" will need to be multi-disciplinary using other disciplines & skills. #lpmhq
  • LegalLim Dec 12 @ 12:06 PM EST
    A1 I think it will be in the middle and LPM will play out like all legal sector trends: the hype will die down (new topic will take over), the progress will be slow and the need will remain. #LPMHQ
  • thisisakiliao - Moderator Dec 12 @ 12:06 PM EST
    Welcome Jessica from Toronto! #LPMHQ
  • SHookanoBriel - Moderator Dec 12 @ 12:06 PM EST
    Aloha from Honolulu, HI! Excited to help moderate today. Day job is customer success/process improvement. I am also a recovering educator and Saas founder. #LPMHQ
  • SecorPeter Dec 12 @ 12:07 PM EST
    Will continue to have pockets with out overall compliance of any sort of standard #lpmhq
  • kim_craig Dec 12 @ 12:07 PM EST
    A1: Hi Jessica! Do you think there are things that can be done to accelerate the progress? #LPMHQ
    In reply to @LegalLim
  • thisisakiliao - Moderator Dec 12 @ 12:08 PM EST
    WELCOME TO #lpmhq ! WE ARE UNDERWAY! If you're just joining us, please introduce yourself, where you are from & what you do in legal. #LPMHQ Today's topic is "Will you love me tomorrow?" The Future of LPM
  • thisisakiliao - Moderator Dec 12 @ 12:08 PM EST
    Welcome Peter! In Boston today? #LPMHQ
    • SecorPeter Dec 12 @ 12:07 PM EST
      Will continue to have pockets with out overall compliance of any sort of standard #lpmhq
  • SecorPeter Dec 12 @ 12:08 PM EST
    A1: We will still be struggling with tools because most people do not want "computers telling them what to do." #lpmhq
  • DARaymer Dec 12 @ 12:08 PM EST
    Hello from Proskauer Rose in Chicago! #LPMHQ
  • thisisakiliao - Moderator Dec 12 @ 12:09 PM EST
    Once Again. Q1: As we close out 2018, what does the future hold for LPM? Is LPM a role that we will be talking about in 5 years? Or is LPM simply table stakes? #LPMHQ
  • kim_craig Dec 12 @ 12:09 PM EST
    A1: Hi Peter! What do you think is the impact of no overall compliance and the Wild Wild West? #LPMHQ
    In reply to @SecorPeter
  • LarissaVKruzel Dec 12 @ 12:09 PM EST
    Larissa Kruzel a legal project manager @seyfarthshawLLP #lpmhq
    In reply to @thisisakiliao, @seyfarthshawLLP
  • thisisakiliao - Moderator Dec 12 @ 12:10 PM EST
    Hello #LPMHQ community! If you're following us live, you are part of the movement! Let us know you're there. Please introduce yourself, where you are from & what you do in legal. #LPMHQ
  • thisisakiliao - Moderator Dec 12 @ 12:10 PM EST
    Welcome Daniel! #LPMHQ You are part of the movement!
  • thisisakiliao - Moderator Dec 12 @ 12:10 PM EST
    @SecorPeter Great point Kim and Peter. Are there no standards for LPM? #LPMHQ
    • kim_craig Dec 12 @ 12:09 PM EST
      A1: Hi Peter! What do you think is the impact of no overall compliance and the Wild Wild West? #LPMHQ
      In reply to @SecorPeter
  • SecorPeter Dec 12 @ 12:11 PM EST
    A1: Those firms will loose business long term. But, aslo more work for LPM folks overall. #LPMHQ
    In reply to @kim_craig
  • thisisakiliao - Moderator Dec 12 @ 12:11 PM EST
    Welcome Larissa! Thanks for joining the conversation. #LPMHQ
  • LegalLim Dec 12 @ 12:12 PM EST
    A1 Good Q. I think the usual change tactics such as client demand + pilots with success stories based on metrics - including client service-related metrics - may help. #LPMHQ
    In reply to @kim_craig
  • SecorPeter Dec 12 @ 12:12 PM EST
    Philly #LPMHQ
    In reply to @thisisakiliao
  • MedeirosLegal Dec 12 @ 12:13 PM EST
    As with anything, I think it’ll continue to come in waves. People like to focus on LPM (and innovation) when they’re feeling pressure, but let it sit in the background otherwise. #LPMHQ
  • kim_craig Dec 12 @ 12:14 PM EST
    A1: No formal guidelines. The unevenness across the industry is becoming even more distinct. Just because there R more LPMs does not mean the discipline has matured. But that being said, each org has its own unique culture & introducing new concepts is a challenge. #LPMHQ
    In reply to @thisisakiliao, @SecorPeter
  • kim_craig Dec 12 @ 12:14 PM EST
    A1: Totally agree regarding getting clients involved in defining the value and creating momentum. Hard for most lawyers to argue with an approach that clients respond favorably to. #LPMHQ
    In reply to @LegalLim
  • thisisakiliao - Moderator Dec 12 @ 12:15 PM EST
    Q2: Why the resurgence of LPM? Hip today, gone tomorrow? Is LPM THE panacea? #LPMHQ
  • SHookanoBriel - Moderator Dec 12 @ 12:15 PM EST
    Great points Jessica @legallim ! Same playbook for most SaaS companies looking to disrupt. #LPMHQ
    • LegalLim Dec 12 @ 12:12 PM EST
      A1 Good Q. I think the usual change tactics such as client demand + pilots with success stories based on metrics - including client service-related metrics - may help. #LPMHQ
      In reply to @kim_craig
  • thisisakiliao - Moderator Dec 12 @ 12:15 PM EST
    Is this the premise that when a client asks for law firm LPM methodology, that's when LPM comes to the foreground? #LPMHQ
    • MedeirosLegal Dec 12 @ 12:13 PM EST
      As with anything, I think it’ll continue to come in waves. People like to focus on LPM (and innovation) when they’re feeling pressure, but let it sit in the background otherwise. #LPMHQ
  • thisisakiliao - Moderator Dec 12 @ 12:16 PM EST
    TIP: Reminder to use #LPMHQ at the end of your tweet when answering questions. #LPMHQ
  • DARaymer Dec 12 @ 12:17 PM EST
    A1: Table stakes in terms of responding to RFPs and staying profitable, but lots of firms will still be in the early stages of figuring out how to really use LPM. Won’t be as ‘hot,’ but many will still be using counterfeit chips for those table stakes. #LPMHQ
  • thisisakiliao - Moderator Dec 12 @ 12:18 PM EST
    Once again. Q2: Why the resurgence of LPM? Hip today, gone tomorrow? Is LPM THE panacea? #LPMHQ
  • LarissaVKruzel Dec 12 @ 12:18 PM EST
    And I forget the hashtag 🙂 #lpmhq
    • LarissaVKruzel Dec 12 @ 12:16 PM EST
      A1 I think the need for LPM will definitely remain. #biglaw will cycle through trying billable PMs, pricing analysts, internal facing practice PMs and legal ops counterparts. I think all are valid it just becomes a question of where the firms see value & where they can invest
      In reply to @kim_craig, @thisisakiliao, @seyfarthshawLLP
  • kim_craig Dec 12 @ 12:18 PM EST
    A2: I don't know if I would consider LPM "hip" any more. Will it disappear? No, I don't think so. Legal Ops folks embrace PM (for the most part) so hard 2 argue w/ that. Will it remain a defined role vs. an org's capability? Perhaps that is what maturation will look like. #LPMHQ
    In reply to @thisisakiliao
  • SecorPeter Dec 12 @ 12:18 PM EST
    A2: Have heard Kim say it before. Managers have been doing LPM for years. They just don't have - standardized, reproducible processes... A person works with this person or client who likes it this way and another person likes it another way. #LPMHQ
    In reply to @thisisakiliao
  • thisisakiliao - Moderator Dec 12 @ 12:19 PM EST
    "Counterfeit chips"? Gotta love that. #LPMHQ
    • DARaymer Dec 12 @ 12:17 PM EST
      A1: Table stakes in terms of responding to RFPs and staying profitable, but lots of firms will still be in the early stages of figuring out how to really use LPM. Won’t be as ‘hot,’ but many will still be using counterfeit chips for those table stakes. #LPMHQ
  • SHookanoBriel - Moderator Dec 12 @ 12:19 PM EST
    Completely agree @DARaymer with RFP being a driver #LPMHQ
    • DARaymer Dec 12 @ 12:17 PM EST
      A1: Table stakes in terms of responding to RFPs and staying profitable, but lots of firms will still be in the early stages of figuring out how to really use LPM. Won’t be as ‘hot,’ but many will still be using counterfeit chips for those table stakes. #LPMHQ
  • kim_craig Dec 12 @ 12:19 PM EST
    A1: Love the "counterfeit chips" analogy. That is pretty accurate. Pull back the curtain and what is really happening? What are the true capabilities and discipline in place in those firms? #LPMHQ
    In reply to @DARaymer
  • thisisakiliao - Moderator Dec 12 @ 12:20 PM EST
    Once again, if you're out there and just "reading," please let us know by introducing yourself. You are part of the #LPMHQ movement!
  • SecorPeter Dec 12 @ 12:21 PM EST
    A2: Further to the last tweet, the problem with standards is that everyone has one. #lpmhq
  • LarissaVKruzel Dec 12 @ 12:22 PM EST
    A1 I agree that in 5 years firms will still be in the early stages of figuring out what lpm means to them. I think it will still be mostly a grassroots effort from a few motivated individuals within each organization that try and build/define the role #LPMHQ
    In reply to @DARaymer
  • SecorPeter Dec 12 @ 12:22 PM EST
    A2: The platform is a huge part of all this. So many attorneys are just MS Word users. Can we get them to use other tools. Kim? #lpmhq
  • thisisakiliao - Moderator Dec 12 @ 12:23 PM EST
    Have clients begun to ask for standardized standards? #LPMHQ
    • SecorPeter Dec 12 @ 12:21 PM EST
      A2: Further to the last tweet, the problem with standards is that everyone has one. #lpmhq
  • LegalLim Dec 12 @ 12:23 PM EST
    A2 I think there’s a resurgence because LPM is needed but not wanted. #LPMHQ
  • thisisakiliao - Moderator Dec 12 @ 12:24 PM EST
    Welcome to the movement! You are part of the "resistance"! #LPMHQ
    • LarissaVKruzel Dec 12 @ 12:22 PM EST
      A1 I agree that in 5 years firms will still be in the early stages of figuring out what lpm means to them. I think it will still be mostly a grassroots effort from a few motivated individuals within each organization that try and build/define the role #LPMHQ
      In reply to @DARaymer
  • kim_craig Dec 12 @ 12:24 PM EST
    A2: Many firms can respond to RFPs regarding their application of PM ("we budget, plan and track progress") because of pricing investment and/or tools. So it is misleading. RFP responses put a spin on their true application & capability. Ask the lawyers if LPM is in play. #LPMHQ
    In reply to @DARaymer
  • SecorPeter Dec 12 @ 12:24 PM EST
    That's the issue they all have their own. #LPMHQ
    In reply to @thisisakiliao
  • thisisakiliao - Moderator Dec 12 @ 12:24 PM EST
    What are some of the signs that LPM is a NEED rather than a Want? Are clients asking? #LPMHQ
    • LegalLim Dec 12 @ 12:23 PM EST
      A2 I think there’s a resurgence because LPM is needed but not wanted. #LPMHQ
  • thisisakiliao - Moderator Dec 12 @ 12:26 PM EST
    What are the signs that this is lately a NEED rather than a Want? Are clients asking? #LPMHQ
    • LegalLim Dec 12 @ 12:23 PM EST
      A2 I think there’s a resurgence because LPM is needed but not wanted. #LPMHQ
  • JE_Duggan Dec 12 @ 12:26 PM EST
    A1: I think LPM should become table stakes hopefully sooner than 5 years (We've been at it for 10+); however I think it may continue to evolve #LPMHQ
  • SecorPeter Dec 12 @ 12:26 PM EST
    RFPs have been one of the best ways to really get a team using it. We said we would so we need to do it! #LPMHQ
    In reply to @kim_craig, @DARaymer
  • thisisakiliao - Moderator Dec 12 @ 12:28 PM EST
    Thank you for coming ready to share and being open. Next chat is 2 weeks! Post-Holiday Edition. December 26, 2018, 12pm, EST. Topic: “True story. My best LPM was a bartender.” Qualification of a LPM. #LPMHQ
  • thisisakiliao - Moderator Dec 12 @ 12:28 PM EST
    Welcome John! #LPMHQ
    • JE_Duggan Dec 12 @ 12:26 PM EST
      A1: I think LPM should become table stakes hopefully sooner than 5 years (We've been at it for 10+); however I think it may continue to evolve #LPMHQ
  • kim_craig Dec 12 @ 12:28 PM EST
    A2: LPM cannot be about a tool, right? It has 2 first focus on core tenets of PM & then determine how best 2 execute w/in UR culture. But convincing successful practicing lawyer 2 add layers of discipline & change when they're having a very successful year is a killer. #LPMHQ
    In reply to @SecorPeter
  • SHookanoBriel - Moderator Dec 12 @ 12:28 PM EST
    A big Mahalo to everyone's contributions today! To help ensure the #LPMHQ chat continues to evolve, here is a short Google form for you to share your ideas https://t.co/BlnMP4VnPE
  • LarissaVKruzel Dec 12 @ 12:28 PM EST
    A2: its hard to quantify if its a resurgence. I have been in LPM for 5 years & have only seen growth in this area. I think that other business skills i.e. process improvement, design thinking, etc might over shadow lpm at times but lpm in some form is necessary #LPMHQ
    In reply to @LegalLim
  • thisisakiliao - Moderator Dec 12 @ 12:30 PM EST
    Thank you for sharing. Have a good rest of your day! This has been #LPMHQ Chats archived here. https://t.co/roxpG508Lf